[Inside AdSense] Troubleshooting tips part I: Implementing your ad code

Today, we're beginning a troubleshooting series to help you diagnose and solve common issues with your ads, search boxes, and account functionality. We're kicking things off with a look at how to correctly implement your ad code and an explanation of why ads may not appear on your pages at times.

First, the best way to ensure ads are served correctly is to copy and paste the code exactly as it's provided in your account. Changing the code and manipulating ad behavior aren't permitted by our program policies, and in most cases will prevent your ad from appearing at all.

If you've noticed that your ad units aren't showing ads, here are a few things to check for:

• Did you just add the code to that page? Relevant ads should appear on your pages shortly after you add the code, but sometimes it can take up to 48 hours for ads to show. This is because our crawler has to visit your page and determine its content so we can serve targeted ads.
  
  
• Does the code on your page match the code in your account? Make sure to copy the code exactly as it appears in your account, and paste it within the body tags of your HTML code. Be sure not to make any changes to the linebreaks of the code (e.g. pasting the code all in one line) as this will break the code and prevent ads from showing entirely.
  
  
• Are you using an HTML editor? Publishers often use a design-enhanced HTML editor like Macromedia Dreamweaver or Microsoft FrontPage (aka WYSIWIG, "what you see is what you get" software). If you use such an editor, you may see errors if you paste your ad code into a WYSIWYG view such as the "Design" or "Layout" view. For the ads to function properly, you'll have to copy and paste the ad code into the HTML source code of your webpage using the editor's HTML view or HTML insert function. Check for any additional tags inserted by the system or changes in the linebreaks.
  
  
• Are you using a content management system (CMS)? If you have trouble implementing AdSense with a specific content management system, we recommend searching for the name of the CMS (eg. Drupal, WordPress) and 'AdSense implementation'. You can also ask in the forum if other publishers have mastered similar problems, or contact your program provider directly.
  
  
• Are the ads inside nested frames? While you can choose where to position your ads on your pages, be sure to avoid embedding the ad code in excessive div tags or nested frames. Depending on your browser settings, implementing your ad code in this way might prevent ads from appearing correctly.
  
  
• Is JavaScript enabled in your browser? Ensure that you have JavaScript enabled in your browser, as this is necessary to view ads! If you're having trouble seeing the ads, please also check for any conflicting JavaScript on your site that might prevent ads from showing.
  
  
• Is your page dynamically generated? If you'd like to implement AdSense ads on a dynamically generated site -- for example, a site with session IDs or pages behind a login -- you should take a look at this Help Center entry for more information on how to receive targeted ads.

In the next part of this series, we'll provide tips to help you troubleshoot ad relevancy and targeting issues.

Posted by Ulrike Jung - Inside AdSense Team

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Posted By Inside AdSense Team to Inside AdSense at 1/28/2010 01:44:00 PM

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[Inside AdSense] AdSense for Domains Expands Use of Keyword Hints

You asked for it, you got it! AdSense for Domains, which launched a year ago to help publishers earn revenue through ads placed on undeveloped domains, now uses optional keyword hints more often. These keywords are suggestions supplied to Google by domain owners about the types of content users are looking for when they arrive on an undeveloped domain. They are used to help our system determine the best ads to place on these domains. For example, with the domain www.rockstarsand.com, a publisher might suggest the keywords "bitumen" and "mining" so that ads may appear from advertisers offering oil extraction products.

Keyword hints remain optional. When keyword hints are provided by the publisher, our ad-matching systems will use them more often. As always, we aim to provide the most relevant ads for the user, the best value for advertisers, and the best returns for publishers. This means in some cases, keyword hints will be ignored when we have evidence that other targeting approaches perform better.

Instructions for setting keyword hints for your domains can be found here.

The AdSense for Domains team is continuing to work on additional product improvements, that we will be announcing in the coming months.

Posted by Randy Heath - AdSense for Domains

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Posted By Inside AdSense Team to Inside AdSense at 1/13/2010 12:47:00 PM

[Inside AdWords] Policy adjustment for display URLs

The display URL (the URL that appears within the ad itself) shows potential visitors to a site where they'll land when they click on an ad. For sites that sit on shared or hosted domains (such as blogspot.com), we're adjusting our display URL policy to make this more clear.

Beginning this week, all ads leading to sites on hosted domains will need to have display URLs that accurately reflect their destinations.

Let's say I wanted to create an ad linking to this blog: http://adwords.blogspot.com. In the past, blogspot.com would have been an acceptable display URL. Because there are so many independent blogs hosted on http://blogspot.com however, we now require the display URL to reflect the specific blog reached upon clicking the ad– in this case: adwords.blogspot.com.

Incorrect:

Destination URL: http://adwords.blogspot.com
Display URL: blogspot.com

Correct:

Destination URL: http://adwords.blogspot.com
Display URL: adwords.blogspot.com

Going forward, ads that don't include this additional information in their display URLs will be disapproved. A suggested display URL will be provided in the disapproval email notification, but we encourage you to proactively adjust any ads that you think might be affected by this change.

If you'd like to learn about this policy in greater detail, please visit the AdWords Help Center.

Thanks for your understanding, and for helping us to continue to improve the AdWords experience.

Posted by Miles Johnson, Inside AdWords crew

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Posted By Inside Adwords crew to Inside AdWords at 1/12/2010 01:31:00 PM

[Inside AdWords] Welcome to our "Go Mobile!" Series

This is an exciting time for mobile. Over the past year, consumers have increasingly turned to their mobile devices to access the internet. They're performing searches, browsing content, watching videos, and interacting with mobile applications. Looking ahead, analysts expect internet usage on mobile devices to continue to ramp up even faster than it did on desktop computers.

Even more exciting, is our new approach to buying a mobile phone. The Nexus One is a convergence point for mobile technology, apps, and the Internet. It's a great example of how users are able to access information wherever they are, and whenever they need it -- all from a device that fits in your pocket.

For the next few months, we'll be devoting a weekly post to mobile advertising. The series will highlight insights, new features, best practices, and tips for how to optimize your mobile ad campaigns.

As you begin to think about how mobile advertising fits into your plans, we hope the Go Mobile! series will be a helpful resource to stay informed and be inspired.

Posted by Dan Friedman, Inside AdWords crew

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Posted By Inside AdWords crew to Inside AdWords at 1/07/2010 11:06:00 AM

[Inside AdWords] AdWords system maintenance on January 9th

On Saturday, January 9th, 2010 the AdWords system will be unavailable from approximately 10AM to 2PM PST, for maintenance. While you won't be able to sign in to your accounts during this time, your campaigns will continue to run as usual.

AdWords system maintenance typically occurs on the second Saturday of each month from 10AM to 2PM.

We'll continue to update you via the blog as we always have, but please make note of the January 9th date and of our scheduled maintenance further down the road.

Posted by Emily Williams, Inside AdWords crew

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Posted By Inside AdWords crew to Inside AdWords at 1/07/2010 08:54:00 AM

[Inside AdWords] New ways to optimize Content Network campaigns

We're often asked, "How can I maximize the ROI from Content Network campaigns?"

As part of our new Optimization University initiative, we've developed a Getting Started Guide and a series of 6 videos to help answer this question for you. The guide and videos provide a conceptual walk-through and demo of the major steps involved in executing a Content Network campaign. These include:

• Campaign setup best practices
• Creating appropriate ad groups
• Selecting effective keywords
• Developing high impact ad creative
• Bidding strategies
• Conversion tracking and tweaking for ROI

Along with simple tips and tricks to improve ROI, we also go over several tools, such as the Wonder Wheel, the Keyword Tool and Conversion Tracking, that can help you be more efficient. These recommendations are based on our analysis of thousands of campaigns to understand what works and what doesn't. We hope you can start applying them to your campaigns today.

If you're starting a new Content Network campaign, watch the first video below; you may find it to be particularly valuable.

(click here to view video)

You can also always bookmark the playlist or find all the latest videos on our YouTube channel.

[Note: this post is reprinted from the Google Agency Ad Solutions Blog.]

Posted by Miles Johnson, Inside AdWords crew

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Posted By Inside Adwords crew to Inside AdWords at 1/06/2010 04:31:00 PM